Refund policy

After the refund has been initiated by LEATHERMOZZO as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:

  • NEFT - 1 to 3 days post refund initiation
  • LEATHERMOZZO Store Credit - Instant
  • Online Refund – 7 to 10 days post refund initiation, depending on your bank partner

Please note, LEATHERMOZZO initiates the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to LEATHERMOZZO Seller. In case of any refund discrepancies, LEATHERMOZZO may at its sole discretion, request you to share with us a screenshot of your bank statement.